This Privacy Policy explains how Virginia Wang (“we,” “us,” or “our”) collects, uses, shares, and protects personal information when you visit **vwangrealestate.com** (the “Website”), contact us, or request real-estate services.

1. Who We Are

The Website is operated by:

– Agent name: Virginia Wang, DRE# 02058518
– Brokerage: CENTURY 21 Coastal Properties
– Business address: 23705 Crenshaw Blvd., Suite 100, Torrance CA 90505
– Email: admin@vwangrealestate.com
– Phone: 424-250-6518

If you have questions about this Privacy Policy or your personal information, contact us using the details above.

2. Consent

By using our Website users agree that they consent to:

-The conditions set out in this Privacy Policy; and
-The collection, use, and retention of the data listed in this Privacy Policy.

3. Information We Collect

We may collect the following categories of information:

a. Information you provide directly

When you contact us, submit a form, request information, or inquire about real-estate services, we may collect:

– Name
– Email address
– Phone number
– Mailing or property address
– Service needs, preferences, and other information included in your message
– Any other information you voluntarily provide

## Please do not submit sensitive personal information through the Website unless we specifically request it through an appropriate secure method. ##

b. Information collected automatically

When you visit the Website, we or our service providers may automatically collect information such as:

– IP address
– Browser type and operating system
– Device type
– Pages viewed and links clicked
– Approximate location derived from IP address
– Date, time, and duration of visits
– Referring website or webpage
– Other usage and diagnostic information

c. Cookies and similar technologies

We may use cookies, pixels, tags, scripts, and similar technologies to operate the Website, remember preferences, understand Website usage, and measure or improve marketing performance.

The specific technologies used depend on the services installed on the Website. These may include analytics, advertising, contact-form, hosting, security, and embedded-content providers.

You can control cookies through your browser settings. Disabling certain cookies may affect Website functionality. Where required by law, we will request consent before using non-essential cookies or similar technologies.

Tools used on the Website include WordPress and tools within WordPress, Hostinger, Follow Up Boss CRM, and Google Maps embedded maps.

4. How We Use Personal Information

We may use personal information to:

– Respond to questions, contact-form submissions, and service inquiries
– Communicate with you about requested real-estate services
– Provide, evaluate, and improve our services
– Understand how visitors use the Website
– Monitor Website performance and security
– Detect, prevent, and investigate fraud, abuse, or unauthorized activity
– Maintain business and legal records
– Comply with legal obligations and enforce our agreements
– Send marketing communications where permitted by law and consistent with your preferences

We will not use personal information for materially unrelated purposes without providing any notice required by applicable law.

5. Terms and Conditions

1. We use SMS to confirm appointments, send reminders, and notify clients of schedule updates or important changes
2. You can cancel the SMS service at any time. Just text “STOP”. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.
3. If you are experiencing issues with the messaging program, you can reply with the keyword “HELP” for more assistance, or you can get help directly at admin@vwangrealestate.com.
4. Carriers are not liable for delayed or undelivered messages.
5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
6. If you have any questions regarding privacy, please read this privacy policy.

6. How We Share Personal Information

We may share personal information in the following circumstances:

– Service providers: With vendors that help us operate the Website and business, such as hosting, analytics, form-processing, email, customer-relationship-management, scheduling, security, and communications providers.
– Brokerage or transaction partners: Where reasonably necessary to provide requested real-estate services or support a potential or active transaction, and subject to applicable professional and legal requirements.
– Legal and safety purposes: When required by law, subpoena, court order, or governmental request, or when reasonably necessary to protect rights, safety, property, or the integrity of the Website.
– Business transactions: In connection with a merger, acquisition, financing, sale of assets, or similar business transaction.
– With your direction or consent: When you ask us to share information or otherwise authorize the disclosure.

We do not sell personal information for monetary consideration. If our use of a particular advertising or analytics technology is considered a “sale” or “sharing” of personal information under a state privacy law, we will provide any legally required notice and opt-out mechanism. Data will not be shared with third parties for marketing or promotional purposes.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to respond to inquiries, provide services, maintain business records, resolve disputes, enforce agreements, and comply with legal obligations.

Retention periods may vary depending on the type of information, the reason it was collected, professional or transaction-record requirements, and applicable law.

8. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

## You should avoid sending confidential financial, identity, or transaction documents through an ordinary Website contact form unless we provide a secure method for doing so. ##

9. Your Privacy Choices and Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

– Request access to personal information we hold about you
– Request correction of inaccurate information
– Request deletion of personal information, subject to legal exceptions
– Request information about how personal information is collected, used, or disclosed
– Opt out of certain targeted advertising, sale, or sharing activities where applicable
– Opt out of marketing emails by using the unsubscribe link in the message
– Appeal a privacy-rights decision where required by applicable law

To submit a privacy request, contact us at admin@vwangrealestate.com. We may need to verify your identity before completing a request. We will respond within the period required by applicable law.

a. Marketing communications

You can opt out of promotional emails at any time by selecting the unsubscribe link in the email or contacting us. You may still receive non-promotional messages relating to a request or service.

If we send text messages, you may opt out by replying **STOP**. Message and data rates may apply. We will not send marketing text messages unless we have the legally required consent.

10. California Residents

If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act, may provide additional rights depending on our business and the nature of our processing activities.

Those rights may include the right to know, access, correct, delete, and opt out of certain sale or sharing activities, as well as the right not to receive discriminatory treatment for exercising applicable rights.

To make a request, contact admin@vwangrealestate.com. We will verify and process requests as required by applicable law. We do not knowingly sell personal information for monetary consideration.

11. Children’s Privacy

The Website is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us so we can take appropriate steps.

12. Third-Party Websites and Services

The Website may contain links to third-party websites, social-media pages, maps, scheduling tools, listing services, or other services. We are not responsible for the privacy practices, content, or security of third parties. Their own privacy policies govern their collection and use of information.

13. Do Not Track

Some browsers offer a “Do Not Track” setting. Because there is currently no universally accepted standard for responding to these signals, the Website may not respond to them unless required by applicable law.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the effective date. Your continued use of the Website after an update means the revised Policy applies to your use of the Website, to the extent permitted by law.

15. Contact Us

For questions, privacy requests, or concerns about this Privacy Policy, contact:

Agent: Virginia Wang, DRE#02058518
Email: admin@vwangrealestate.com
Phone: 424-250-6518
Mailing address: 23705 Crenshaw Blvd., Suite 100, Torrance CA 90505